project. • Establish and mobilise a Business Anchoring team (BAT) structure to provide direction, make department or business unit. • Work with Business Anchoring Teams to identify and set up readiness activities/ performed. • Engage with the Sponsor and Business Anchors to ensure timelines and status of the project are
Oracle Retail Merchandising System (RMS). DUTIES: Anchoring client workshops with clients in partnership with
process
system, taking required action and escalation handling. Delivering results as per Service Level Agreement system, taking required action and escalation handling. Delivering results as per Service Level Agreement
system, taking required action and escalation handling. Delivering results as per Service Level Agreement system, taking required action and escalation handling. Delivering results as per Service Level Agreement
product or service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering Manage multiple tasks simultaneously, such as handling calls, responding to emails, and assisting with regulations when interacting with customers and handling sensitive information. Upselling/Cross-Selling: consistently meeting performance metrics, including call handling time, first-call resolution rate, and customer
lifespan of equipment and property Be prepared to handle emergency maintenance requests and coordinating furniture, easing, and adjusting windows, replacing handles and similar hardware. Timeously report on problems/failures assembling and maintaining furniture, replacing handles and similar hardware. Grade 12 Valid Driver's Licence
scaling startup, you will play a vital role in handling customer interactions and financial transactions be responsible for managing customer inquiries, handling disputes, and enhancing your dispute resolution payments using automation to increase efficiency and handle necessary escalations Letters of Demand (LODs) resolution strategies, enhancing their skills in handling financial disputes professionally. Develop training
scaling startup, you will play a vital role in handling customer interactions and financial transactions be responsible for managing customer inquiries, handling disputes, and enhancing your dispute resolution payments using automation to increase efficiency and handle necessary escalations Letters of Demand (LODs) resolution strategies, enhancing their skills in handling financial disputes professionally. Develop training
for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time productivity for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement event-based and frequency-based feedback • Assist Handling and Good at problem solving • Full time productivity