performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be performance and lead process meetings / calls. In addition to call service levels, customer satisfaction satisfaction and accuracy and quality on calls will be key metrics to be focused on. Attrition management will be
customer call backs to provide an update on the progress of the query
consulting hours, including weekdays, after-hours, and weekends.
Access to comprehensive psychometric tools
Willingness to work flexible hours, including weekends and overtime as needed High school diploma or
Willingness to work flexible hours, including weekends and overtime as needed High school diploma or
Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
Switchboard – Answering and transferring incoming calls Log attendance register for all staff Maintaining
Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
required. Location: Atlantic Seaboard/ Cape Town City Centre Surrounds This is a full-time position based in