analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
sales. The company has partnerships with Vodacom, Airtel and MTN allowing users to subscribe for premium process as well as excellent knowledge of user-centred design principles In-depth knowledge of agile methodology
equipment Robot programming, Robotic welding, assembly cells, body in white, jigs, conveyance systems, and lifting of Robotic cell requirements. Conceptualize and simulate Robotic welding and assembly cells. Simulation
Consultant Urgently looking for top outbound sales call centre agents that can make a positive difference to
Representative: External Sales Client relations Cold calling for new business quote generation at least 2 years
administration involved Answering & Screening calls Relaying accurate messages to relevant department/person
Welcome and greet guests. Answer and direct incoming calls. Inform guests of hotel rates and services. Make
knowledge of various programming languages such as C#, ASP.NET Core, MVC, CSS, Bootstrap, XML, HTML5, Entity
expected to service existing clients as well as cold call new clients. Applicants should be well spoken and