We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
looking for a Senior Enterprise Resources Planning Consultant to join their team. This a permanent, full-time profitability of the project together with the Consulting Team Lead. Communicate pertinent information implementations. Proven experience as a senior consultant. 3 years experience in Microsoft Dynamics Finance
looking for a Senior Enterprise Resources Planning Consultant to join their team. This a permanent, full-time profitability of the project together with the Consulting Team Lead. Desired Experience & Qualification & Operations Proven experience as a senior consultant. Package & Remuneration Market Related
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
expand our reach. Interview TargetMake proactive calls to prospective students, scheduling interviews to ensuring payment is completed.Conduct regular calling campaigns to convert interviews into applications ReportingMaintain accurate daily reports, including call reports and interview booking trackers and the CRM
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
application as unsuccessful. EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website: this position and providing Eastern Personnel Consultants CC with your CV and other personal information
application as unsuccessful. EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website: this position and providing Eastern Personnel Consultants CC with your CV and other personal information
Reference: JHB000171-MR-1 A firmly established IT Consulting company providing professional IT services to
Reference: JHB000171-MR-1 A firmly established IT Consulting company providing professional IT services to