procedures to ensure quality and safety standards are met
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
• Motor Dealership experience / Approved Repair Centre experience (3 years) • Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre • An effective understanding of financial budgeting Health and Safety Act. 1993 The post Approved Repair Centre Manager appeared first on freerecruit.co.za .
Job advertisement: Managers – Key West Shopping Centre and Clearwater Mall Are you a dynamic and passionate team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over a purpose The post Managers – Key West Shopping Centre and Clearwater Mall appeared first on freerecruit
Qualifications:
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
phone, take messages, and redirect calls. Monitor and report line quality to the VoIP team if problematic
Branch Manager · Reception relief as required · Calling Customers as required · General Admin duties Interested
Ensure staff awareness on procurement matters Quality Management Review requisition orders in order to verify accuracy, specifications and budget cost centre Compare suppliers' invoices with bids/ quotes against
Ensure staff awareness on procurement matters Quality Management Review requisition orders in order to verify accuracy, specifications and budget cost centre Compare suppliers' invoices with bids/ quotes against