A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
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post flight departure travel-related queries in customer relations department in German & English airline reservations systems & handle voice calls in English & German may include some written service levels.
Demanding and time-sensitive call center environment
Requirements
Native
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1 Savings
Please note: We are a Contact Centre operating on a 24/7 basis, thus all shifts are
our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located (Johannesburg). The Call Center Agent will be responsible for providing excellent customer service, ensuring ensuring customer satisfaction, and offering timely and accurate support. The agent will need to have strong the ability to handle customer inquiries and complaints efficiently. Customer Service Representatives strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries
A large Call Centre based in Durban is needing a highly motivated and experienced full-time Recruiter suitable candidates for various positions within the call center based on job descriptions provided by hiring experience recruiting for high volume positions Call Centre experience would be advantageous Ability to deal
to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with incidents. Participate in project onboarding of new customers and upgrades. Ensure incidents are resolved within Support Engineer in a Call Centre environment dealing with international customers. Valid driver's license
Technical Account Manager works closely with customers to understand and improve their client journey communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations company and actively using products/services. Build customer loyalty to reduce churn and increase upsell opportunities experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
interactions.
Minimum and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong strong understanding of sales techniques, customer engagement strategies, and the ability to drive sales executing, and optimising sales campaigns within a call centre setting is valuable. This includes setting campaign
Ability to Multitask Responsibilities: Inbound leads (calls and emails) are distributed according to the diagram products via email, telephone or walk-in customers Assisting with customer quotes, invoices and emails correspondence correspondence Keeping Hubspot up to date with all customer correspondence / Quote management / deal stage/channel phone calls Phoning up new leads to do a needs analysis with them Assisting walk in customers with product product demo's Assisting with follow-up calls Thank you for applying with RareCruit Follow us on social
Ability to Multitask Responsibilities: Inbound leads (calls and emails) are distributed according to the diagram products via email, telephone or walk-in customers Assisting with customer quotes, invoices and emails correspondence correspondence Keeping Hubspot up to date with all customer correspondence / Quote management / deal stage/channel phone calls Phoning up new leads to do a needs analysis with them Assisting walk in customers with product product demo's Assisting with follow-up calls Thank you for applying with RareCruit Follow us on social