Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Answering Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer Collecting and reporting feedback, Training new onboard agents, Dispatching technician/driver according to the
Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
rapport with clients through multiple channels, e.g., calls, web, chat, and video. Take ownership of client
candidates . 468000CTC - 600000CTC - Annually plus Medical Aid and Pension Fund
clients Ensures operational readiness for emergency calls Administers patient care in line with the AEA/ILS required) Previous work experience within an Emergency Medical Services environment is essential 1 year's AEA/ILS
KEY PERFORMANCE AREAS:
to add to our resource pool of Digital Marketing Agents. Ideally you will have solid experience in Facebook
establish standards for AppDynamics Controller and agent deployments. - Optimize and tune deployments based - Test and implement the AppDynamics Database Agent. - Test and implement AppDynamics End User Experience
conflict resolution between the communities and site agents. Formulate co-ordination of the strategies and government departments, SGB's and SMT's, implementing agents etc. Prepare documentation for proper handover
Maintain interaction with business analysts, change agents as well as project managers to create synergies process. Test policy and procedural manuals, job aids, quick references and training material to ensure