Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships forecasts Maintain product and pricing information on customer portals and internally Collaborate with cross-functional
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your systems. Excellent communication skills and a customer-oriented mindset are essential for this role.
What
work is up to date.
rd party Courier services (including SLA negotiations and management) to meet customer needs. MUST BE AVAILABLE projects within the business. Customer Services: Interaction with customers to provide distribution solutions solutions by focusing on value added services and new delivery methods. Identify areas of improvement within Controller's role: Customer (our Sales Force or Consumer): Analyse external customer's specific requirements requirements for delivery services and include their requirements in company internal procedures and measures
Recent Graduate who will provide intermediary services that are personalized, efficient, and prompt to (multiple) channels. The incumbent delivers exceptional service that exceeds the client's expectations through escalations to ensure personalized service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning knowledge of banking products, services, and processes. Assist customers with account openings, deposits
Recent Graduate who will provide intermediary services that are personalized, efficient, and prompt to (multiple) channels. The incumbent delivers exceptional service that exceeds the client's expectations through escalations to ensure personalized service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning knowledge of banking products, services, and processes. Assist customers with account openings, deposits
prepare orders for delivery, and assist with customer queries. You should demonstrate excellent communication communication skills and strive to exceed customer expectations. Personal concierge shoppers are required attention to detail together with excellent customer service. Outstanding Personal Shoppers add value to the satisfaction of the customer Duties and Responsibilities : Helping customers make the best possible advice, guidance, and excellent customer service. • Supporting customers by fulfilling placed orders and
information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
Solution Specialist, you will provide intermediary services that are personalised, efficient, and prompt to of choice. The incumbent delivers exceptional service that exceeds the client's expectations through escalations to ensure personalised service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning knowledge of banking products, services, and processes. Assist customers with account openings, deposits
Solution Specialist, you will provide intermediary services that are personalised, efficient, and prompt to of choice. The incumbent delivers exceptional service that exceeds the client's expectations through escalations to ensure personalised service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning knowledge of banking products, services, and processes. Assist customers with account openings, deposits
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer through collections All merchants called for collections Call customer to arrange collection of devices Clearly outline what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected