experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary both verbal and written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
experience in an Exports Administrator Role Outbound call centre or a related sales position experience is necessary both verbal and written. Excellent phone and cold calling skills. Exceptional customer service skills. Strong
standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
Methodically administer and update call cycles. Achieve 100% adherence to the call cycle. Ensure accurate coding Fulfill all requirements during representative calls. Timely completion of administrative and reporting
Methodically administer and update call cycles. Achieve 100% adherence to the call cycle. Ensure accurate coding Fulfill all requirements during representative calls. Timely completion of administrative and reporting
To ensure that comprehensive call planning is implemented for each call To ensure that the sales model model principles are always adhered to in each call Complete company reports and records to agreed standards company's SOP's on PII and SPII, these will include Call reports, Field Coaching Reports, Competitor Feedback
To ensure that comprehensive call planning is implemented for each call To ensure that the sales model model principles are always adhered to in each call Complete company reports and records to agreed standards company's SOP's on PII and SPII, these will include Call reports, Field Coaching Reports, Competitor Feedback
at Matus We call on our existing customers regularly in accordance with a predetermined call plan, seeking the quality of the call. We are always well prepared and have a plan for every call. We want to have great products. Attend customer open and demo days, co call with our customers at their customers to identify
at Matus We call on our existing customers regularly in accordance with a predetermined call plan, seeking the quality of the call. We are always well prepared and have a plan for every call. We want to have great products. Attend customer open and demo days, co call with our customers at their customers to identify
HOD in driving RCM Implementation (Reliability Centre Maintenance) within the business. Conduct RCAs