grow with us. Based in Amanzimtoti, Durban, our call centre is a hub of excitement and opportunity. Are you passionate individuals to join our energetic call centre team Duties & Responsibilities Engage with customer service and support. Must be able to cold call. Must be able to handle objections effectively.
grow with us. Based in Amanzimtoti, Durban, our call centre is a hub of excitement and opportunity. Are you passionate individuals to join our energetic call centre team Duties & Responsibilities Engage with customer service and support. Must be able to cold call. Must be able to handle objections effectively.
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients Handling complaints Handling inbound and outbound calls Adhering to compliance policy Customer Service Oriented mandatory) Fraud detection experience (Advantageous) Call center experience ( Advantageous) Attractive salary
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Job Objectives: To efficiently execute all operational activities at the point of sale in a timely and efficient manne
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
excellent customer service. Main Responsibilities: Call Centre Provide timeous feedback to clients, direct line customers Process orders on syspro and follow the entire life cycle (give to warehouse for picking, create the
excellent customer service. Main Responsibilities: Call Centre Provide timeous feedback to clients, direct line customers Process orders on syspro and follow the entire life cycle (give to warehouse for picking, create the
closures. Execute daily calls to allocated customers according to the established call cycle. Manage incoming stakeholders or departments. Offer assistance to the Call Centre Supervisor as needed. Provide support on the