Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries the required standard maintaining accurate and secure records Understand and adhere to the company and
Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries the required standard maintaining accurate and secure records Understand and adhere to the company and
build strong relationships with suppliers and Investigate new key Suppliers / exclusive contracts. Maintain effectively engage with suppliers and customers, securing favourable terms and agreements for the company
system maintenance and updates to ensure system security and reliability.
and forecasting
licences, and configurations. Ensure compliance with security protocols and company policies. 2nd Line Support: Support: Troubleshoot and resolve issues, investigate incidents, and analyse system metrics, logs, traffic issues and project rollouts. Perform server and security audits, system backup procedures, and other recovery infrastructure, including servers, storage, networking, and security systems. Ensure all escalations are addressed
Azure Fundamentals
and the assurance of compliance with established security standards and protocols. Client Summary: The client Teams, Intune, and Exchange. Implement and manage security policies and compliance settings within the MS365 applications and services. Manage user accounts, security settings, and data compliance within Google Workspace management for Apple operating systems to maintain security and performance. Develop and maintain documentation support procedures. 6. Security and Compliance: Implement and enforce IT security policies and procedures
and the assurance of compliance with established security standards and protocols. The client is made up Microsoft Azure Fundamentals SC-900 - Microsoft Security, Compliance, and Identity Fundamentals MD-102 Communications Systems Engineer AZ-500 - Microsoft Azure Security Technologies Google Workspace Associate Certification Workspace environments. Strong understanding of IT security and compliance standards. Excellent troubleshooting Teams, Intune, and Exchange. Implement and manage security policies and compliance settings within the MS365
Key Responsibilities: Sales ● Secure business and effectively cost products. ● Understand the market Source new products. ● Develop own sales strategy to secure more business through existing and new agents.