play a vital role in ensuring exceptional customer service and maintaining the highest quality standards non-negotiable). Minimum of 1 year experience in a customer service role. Tertiary education (advantageous). Must evaluate customer interactions, provide feedback, and report to campaign team leaders. Handle customer service and polite manner. Demonstrate excellence in customer service by achieving specified performance standards standards. Build rapport with both customers and suppliers. Ensure that the SLAs are met and exceeded with
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contact with potential customers Develop and maintain relationships with existing customers Follow industry or promote products and services Maintaining client records Assisting customers with queries related to availability Servicing of new and existing customers Completing of call reports Assisting customers with technical Establishing, developing and maintaining good customer relationships Matric Syspro experience required process and dynamics A commitment to excellent customer service Excellent written and verbal communication
contact with potential customers Develop and maintain relationships with existing customers Follow industry or promote products and services Maintaining client records Assisting customers with queries related to availability Servicing of new and existing customers Completing of call reports Assisting customers with technical Establishing, developing and maintaining good customer relationships Matric Syspro experience required process and dynamics A commitment to excellent customer service Excellent written and verbal communication
existing clients or customers.
and existing clients or customers. Selling products or services to customers and representing the brand giving demos or presentations, and maintaining customer relationships. Reaching out to potential leads and existing clients or customers. Sales: prospect and acquire new customers. Manage existing accounts with customers/Preparing quotations. Achieve monthly targets / customer care. After sales service. Maintaining Maintaining existing customers. Valid driver's license. Must be willing to work overtime/attend meetings
and services.
energy, fast paced program of work within the Customer Program. The applicant would be responsible for delivery of I&T Projects for the VAS (Value Added Services) Business Unit. These projects are to deliver roadmap which includes Financial Services; Bill payments and Cellular Services ROLE OUTPUT/CORE TASKS • Responsible delivery of large/complex IS project(s) within the IS Customer Programme • Responsible for building and managing business areas of accountability within the IS Customer Programme • Responsible for delivering to the
new customer business as well as service existing customers.
To provide proactive customer support
support, inform them about new products or services, and collect feedback for a database.
our growing team and provide top-notch service to our customers telephonically, and through written communications high quality support for our products and services to customers and partners through swift availability facilitating the management of customer accounts • Working on escalations within Service Level Agreements • Attend Initial point of contact on product queries • Service excellence • Matric certificate and/or IT related