procedures as and when required;
Applications are open for a Customer Success Consultant at our client based in Somerset West.
Skills:
Freight Forwarding / International Courier / Customs Clearing Agent, is seeking the professional service
Our client is seeking a Sales Support Team Leader to join their team. You will manage a team of Sales
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will technical assistance to customers, resolving issues and ensuring a positive customer experience. This role l>
Role:
The IT Support Administrator will be responsible for providing comprehensive
comprehensive 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role
role involves both face-to-face and remote support across a Windows environment, handling a wide range
1st and 2nd Line Support for all user IT issues, both face-to-face and via Remote Support Tools
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will technical assistance to customers, resolving issues and ensuring a positive customer experience. This role Responsibilities: Provide technical support and troubleshooting assistance to customers via phone and email Log faults resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate address complex technical issues Document and track customer issues, resolutions and trouble shooting steps
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Provide expert-level technical support and troubleshooting assistance to customers via phone and email Investigate providers and third parties Document and track customers issues, resolutions and troubleshooting steps base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations
Our client is looking for an eCommerce Support Analyst to join their team. The primary purpose of the role is to enhance the eCommerce operational support of the production environments, implementations ng>
Our client is looking for a Switch Support Analyst to join their team. Primary purpose of the role crucial analytical part of the Switch operations support team in the production payment environment, leading nsibilities:
Technical Support
Effective resolution of escalated for resolution.
Provide 3rd line support functions for the payment service environments
Identify enhancements to improve supportability, operability, automation, and performance of