insights and analytics to enhance performance and customer experience. Key performance areas: Operations ensuring seamless functionality and uninterrupted service delivery. Process Improvement: Analyse existing standards governing the operation of financial services and mobile banking platforms. 3rd Line Escalation
exposure. We prioritize exceptional customer service and service delivery. Programming and commissioning
seeking virtual sales agents within the financial services sector Please note that this is a full-time work Excel) ➢ Excellent telephone etiquette and customer services ➢ Detailed Orientated ➢ Discipline to work
administrative environment • Ability to interact with customers. • Service orientated. • Pleasant disposition and positive (proven track record). • Passionate about excellent service. • Good communication skills. Market Related Basic
insights and analytics to enhance performance and customer experience.
Key performance are
ensuring seamless functionality and uninterrupted service delivery. Process
standards governing the operation of financial services and mobile banking platforms. 3rd
planning) Experience in designing and building custom solutions for BMC Remedy suite of products. Expertise system. Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT
delivering cutting-edge communication solutions and services. They are seeking a highly skilled ServiceNow Usability testing SKILL SET: Exp. in developing custom forms, interfaces and workflows using ServiceNow Strong understanding of REST API, SOAP, and web services.
provider of permanent and temporary recruitment services to the South African, European and UK marketplace to their technology stack. Their solutions and services span the full range of the software development requirements into product features and solutions. Assess customer requests to shape product roadmap and enhancements demos, and Q&As. Assist with quotes, proposals, custom development, and business process analysis. Conduct Ensure product meets conditions, standards, and customer needs. Support developers with design and requirements
and prioritize target markets, industries, and customer segments. Client Acquisition: Actively seek and Product and Service Knowledge: Stay informed about the company's products or services and industry trends presentations and proposals to potential clients. Customize proposals based on client needs and feedback. Provide a timely and efficient haulage service to Rapid Freights customers to meet with their delivery deadlines
and prioritize target markets, industries, and customer segments. Client Acquisition: Actively seek and Product and Service Knowledge: Stay informed about the company's products or services and industry trends presentations and proposals to potential clients. Customize proposals based on client needs and feedback. Provide a timely and efficient haulage service to Rapid Freights customers to meet with their delivery deadlines