We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able
Calling all contact center agents that are willing to work night shift US hours.
either as a broker agent or tied agent
the Managed Care environment in pre-authorisation call centre/ hospital case management or hospital claims with all other Service Network Providers and Medscheme Operational areas to successfully develop Standard
customer call backs to provide an update on the progress of the query
insurance either as a broker agent or tied agent Call center agents not preferred unless they have a minimum
companies to ensure favorable terms for the medical center. This includes negotiating reimbursement rates which ones would be most beneficial for the medical center and its patients. This involves evaluating factors as the main point of contact between the medical center and insurance companies, addressing any issues reimbursement process to ensure that the medical center receives proper payment for the services rendered Staff: You may be involved in educating medical center staff on insurance-related matters, such as coding
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where qualification.
have experience working on CNC Vertical machining centers
leading improvement initiatives within contact center or Managed Service Provider (MSP) environments leading improvement initiatives within contact center or Managed Service Provider (MSP) environments