effective operations model within the customer facilities and ensure service are delivered effectively and economically
strategies with soft service suppliers i.e. planned, preventative and emergency services
Identify risks
risks related to soft services on Clients property and action evaluation and resolution
Implementation
utilization of available resources in various service lines i.e. cleaning, landscaping, waste, hygiene
documentation
Continuously monitor and evaluate service delivered by supplier staff to ensure quality,
Maintain and develop relationship with customers by providing support, information, and guidance Recommending solutions
Visiting and quoting customers
Following up on quotation
Prepare Maintain quality service by enforcing company standards
Invoicing customers and order stock to complete customer back orders
Doing deliveries when needed
Following up on customer back orders
orders
Completing customer planning
Doing cold calls to expand customer base
Arranging
operational excellence and delivering top-notch customer service, this opportunity is for you!
type="disc">
and formalize deals between our business and customers in line with our policies and procedures.
maintain and develop a sales pipeline and build up a customer information database.
Increase conversion times, respecting the diversity of all colleagues/customers.
Achieve predetermined sales targets. sales calls and presentations to new or existing customers.
Undertake needs analysis by conducting structure, that describes the benefits of using our services.
Approach and communicate to each of the
effective selling of company products and services to their customer base. This position is based in Cape sales leads, contact potential customers and nurture existing customer relationships.
R
principles and processes for providing customer and personal services
Skills:
variances and enough stock to deliver quality service.
orientated, organised and have exceptional customer service skills. Previous experiences working in a
and follow up on outstanding PROs to maintain customer satisfaction and resolve issues swiftly
Batch
/>Proactively inform customers about new stock ranges and promotions to drive sales and customer engagement
Offer comprehensive sales support to customers and agents, enhancing their experience and satisfaction
stration and management Knowledge
knowledge, business management skills, and a sales and customer-focused mindset to ensure the smooth operation team on service standards, product knowledge, and customer interaction
- Resolve customer queries complaints promptly
- Develop and maintain high customer satisfaction levels
- Drive sales by ensuring