Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one processes and procedures, adhering to our quality standards and within our turn-around time, as well as resolving resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one processes and procedures, adhering to our quality standards and within our turn-around time, as well as resolving resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
per employees request Perform bank verification.
Facilitate growth of installations at Service Centres. • Provide policy/product information / training sale material at Dealership and Service Centres. • Maintain set call rate. • Achieve sales targets regarding assigned projects. • Monthly stock takes at Service Centres. • Demo account conversion and administration. of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
and investigation.
Centre for Internet Security (CIS) controls, standards, frameworks, benchmarks
assessment.
Managing the Security Operations Centre (SOC)
be responsible for developing a framework and standards of operations, designing, and enforcing policies detection and investigation. Centre for Internet Security (CIS) controls, standards, frameworks, benchmarks Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually
state. To optimise business process, policies and standard operating procedures; embedding the target operating the implementation the bank’s target operating model, to improve the bank's overall processes and and productivity.
cashbooks - Debtors reconciliation Creditors recon - Bank recon - Update & reconcile loan accounts Loan proof of payments Updating interest shedules for call account holders - Interest calculations on loan Performance Areas: Processing of various cash books and bank reconciliations Reconciliation of general ledger
overseeing various financial functions including bank reconciliations, fixed assets management, accounts abilities, and a commitment to accuracy. Perform bank reconciliations on a regular basis to ensure accuracy ensure compliance with all applicable laws and standards. Mentor and train junior staff members, providing bookkeeping or accounting role, with a focus on bank reconciliations, fixed assets management, and general
activities: