and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing distributing mail. Provide excellent customer service. Scheduling appointments. Minimum Qualification:
Description: This person will be responsible to service the needs of the company's existing clients, respond Customer Sales Support Assist Account Managers with new client lead sourcing. Assist Account Managers with and manage sales process. Offer new products / services to existing clients when the opportunity arises support request. First line support is typical user assistance with the standard system(s) functionality. Support electronic media like email, skype, TeamViewer etc. Assist Account Managers with client request management
Have urgency Customer service driven Target driven Team player SALES: Assisting the customers with part Follow up to make sure the client is happy with the service he received and that the parts are correctly supplied respectful towards your clients Assist customers promptly and accurately Assist customers with questions or because you enjoy it, not just cause it's a job. Assist in standby duties as per roster. Make sure all
Have urgency Customer service driven Target driven Team player SALES: Assisting the customers with part Follow up to make sure the client is happy with the service he received and that the parts are correctly supplied respectful towards your clients Assist customers promptly and accurately Assist customers with questions or because you enjoy it, not just cause it's a job. Assist in standby duties as per roster. Make sure all
Liaise with owners with arrear accounts and assisting with queries. Follow up payment arrangements (diarise) Monitor the progress of handed over matters and assist attorneys with information and instructions. Monitor legal reports make sense and reflect sufficient service. Ensure that owners who are marked as debtors are against deadlines. Strong service ethic (internal and external customer service). Assertive. Ability to
Liaise with owners with arrear accounts and assisting with queries. Follow up payment arrangements (diarise) Monitor the progress of handed over matters and assist attorneys with information and instructions. Monitor legal reports make sense and reflect sufficient service. Ensure that owners who are marked as debtors are against deadlines. Strong service ethic (internal and external customer service). Assertive. Ability to
enquiries Product and general information / enquiries Assist with enquiries online i.e. Products, Specials, necessary records and do filing Assist with reception when assistance is needed Assist Sales & CRM whenever qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Excellent interpersonal
enquiries Product and general information / enquiries Assist with enquiries online i.e. Products, Specials, necessary records and do filing Assist with reception when assistance is needed Assist Sales & CRM whenever qualification is a prerequisite Any relevant Customer Service Experience will be an advantage Excellent interpersonal
care to vehicle owners (new and pre-owned) and assisting them with their cases.
Supervisory
address and implement improvements on client service given