Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within within our RISO Service Centre, you will be one of the brand representatives. The main purpose of your client loyalty through effective and efficient service to our clients – providing our valuable clients clients with consistent, world class and legendary service of the highest quality, during every interaction instructions via various servicing channels within a fast paced, pressurised servicing environment. In addition
Financial services concern keeps adding to their diverse team of specialists in shares services and business
:
6-10 years post articles in F/Service or Insurance
Must have more than 5 years Group
experience
Must come from Group Head Office or Shared Services environment (large scale, complex consolidations)
companies and clients when promoting business services, addressing questions, solving problems, and alleviating ensuring continued client satisfaction through service excellence. To network in the healthcare industry funder rule changes, implement new or additional services and resolve concerns Attend meetings and information Actively promote the Companys complete range of services and solutions offered to ensure maximum use by finding possible ways to improve current business services to clients. Represent the Company at conferences
networking protocols, internet technologies, and ISP services.
resources to deploy solutions.
and providing technology and strategy advisory service. This is a permanent, on-site position. (Option opportunities, investment horizon, etc). Liaise with the service development team to suggest a high-level functional in specification of new services and/or major upgrades to existing services. Technical Specification
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient
Fleet Running: Ensure a maximum number of serviced and reliable vehicles are available for deployment usage.
investment horizon, etc).