field sales experience required Minimum 1 year Call center experience, outbound experience strongly work well under pressure and manage high volume of calls Ability to counter customer objections Must be independent English. Ability to work shifts (US) Role responsibilities: Manage a high volume of calls with existing or potential
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
qualification Logistics background an advantage Response centre background an advantage Excel experience should not limited to the following: Drivers will log calls for breakdowns or mechanical problems on the truck through the company app Drivers will log panic or call me through the company app The Responder will be breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
Ons is ''n dinamiese uitgaande Call Centre in Amanzimtoti, Durban, en ons is op soek na
similar position Available to be called out at any hour of the day or night to assist with situations Able
similar position Available to be called out at any hour of the day or night to assist with situations Able
Manage staff needs, performance, attendance, and shifts Collaborate with the maintenance team, to plan Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
Shutdown resource allocation.
Standby duties and call-outs.
General housekeeping and ensure OHS equipment is well maintained.
Carries out shift work in accordance with pre planned roster.
his sphere of operations.
Participates in Shift Base Units, plant teams and focus teams.
management level.
Compiles shift report and ensure proper shift handover as per procedure.