dedicated to delivering exceptional products and services to our customers. We are committed to innovation business performance, identify trends, and recommend corrective actions as needed. Lead the annual budgeting process for the retail division, collaborating with department heads to set realistic and achievable financial
system and sync with facial recognition.
project risk. Identify, suggest and implement corrective actions to improve quality of project work. Evaluate identified risks. Oversee contractors providing services to ensure they adhere to all SHE site requirements make appropriate recommendations and implement corrective actions to prevent its recurrence. Report all within the department of quality targets and objectives. Ensure that the Maintenance department works within
ensure the daily responsibilities of the BIDS Department are maintained at the highest level and ensure with: Internal – the various service departments within Excellerate Services and Group level External –
ensure the daily responsibilities of the BIDS Department are maintained at the highest level and ensure with: Internal – the various service departments within Excellerate Services and Group level External –
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
their journey, internal advocate to the other departments, liaison between clients and company to ensure recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase glue between all internal departments, working with the relevant departments to ensure clients reach their
success in sales Present, promote and sell company services using solid arguments to existing and prospective accurately quote clients for the full scope of services the company has to offer. Ensure two new quotations prospects are handed over properly to the Compliance Department. Follow up on all quotations within 24 hours with required documentation to the Compliance Department. Ensure that all quotes are vetted by the General checklists submitted with contracts to the Admin Department. Send all signed wage schedules to the bookkeeper
success in sales Present, promote and sell company services using solid arguments to existing and prospective accurately quote clients for the full scope of services the company has to offer. Ensure two new quotations prospects are handed over properly to the Compliance Department. Follow up on all quotations within 24 hours with required documentation to the Compliance Department. Ensure that all quotes are vetted by the General checklists submitted with contracts to the Admin Department. Send all signed wage schedules to the bookkeeper