customers and handle any customer complaints.
management targets are met in accordance with customer scope. Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Promote interdepartmental cooperation and synergies. Participate in daily daily morning meetings at Plant level with customer management. Review fitment quality as per standard operating Develop, implement, and monitor guidelines for customer satisfaction. To support Contracts Manager to
limited to: Greeting customers and taking orders. Processing payments. Assisting customers with queries and Cleaning the customer area during quiet times to ensure a neat appearance. Ensuring that each customer leaves
limited to: Greeting customers and taking orders. Processing payments. Assisting customers with queries and Cleaning the customer area during quiet times to ensure a neat appearance. Ensuring that each customer leaves
planning
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Customer Service: If you provide services directly to customers, you are responsible responsible for maintaining a high level of customer satisfaction. This may include being punctual, courteous
service, sales, and spares. Provide high level of Customer Service. REPORT TO: Directors and Branch Manager the job holder will be required to deal with customers, they will be expected to represent the organisation where required. Maintain and update sales and customer records. Show interest in monthly sales reports opportunities. Communicate important feedback from customers internally. Stay up-to-date and show interest retrieve the site readiness confirmation from customers before installation. To process Sales Orders for
service, sales, and spares. Provide high level of Customer Service. REPORT TO: Directors and Branch Manager the job holder will be required to deal with customers, they will be expected to represent the organisation where required. Maintain and update sales and customer records. Show interest in monthly sales reports opportunities. Communicate important feedback from customers internally. Stay up-to-date and show interest retrieve the site readiness confirmation from customers before installation. To process Sales Orders for
communicate at all levels (internal and external customers)
Promoting customer relations:
communicate at all levels (internal and external customers) Proven record of planning and executing projects monitored Ensure targets are met in accordance with customer scope Ensure operations adhere to SHEQ and ISO Promoting customer relations: Maintain good relationships with external and internal customers and handle handle any customer complaints. Ensuring the Debtors Aging is kept current and escalating. Promote interdepartmental in daily morning meetings at Plant level with customer management. Review quality as per standard operating
ability to interact with internal and external customers
Excellent problem-solving skills and attention imports from overseas suppliers in compliance with customs and government regulations.
Prepares documents ensure shipping, handling, storage charges, and customs fees are billed correctly.
Tracking of imports