the International Convention Centre Durban (ICC), the ICC Exhibition Centre and the ICC Arena. The Durban Leading Conference Centre by World Travel Awards for 18 years. The organisation is calling for suitable candidates
the International Convention Centre Durban (ICC), the ICC Exhibition Centre and the ICC Arena. The Durban Leading Conference Centre by World Travel Awards for 18 years. The organisation is calling for suitable candidates
Ons is ''n dinamiese uitgaande Call Centre in Amanzimtoti, Durban, en ons is op soek na
/>Responsibility Area
• Outbound calls - Sales of services and products
• Administration
responding and following up on all rescheduled calls and pending information.
• Liaising with the
additional support to the contact centre operations in terms of taking calls, handling internal/external client
- Cold calling SA clients
• Minimum 6 months insurance telesales experience (cold calling) - Ideally
with regards to hours of work.
• Perform on-call duties if required
Skills required
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build
by discussing client requirements either via call centre or over e-mail advising on suitable options in
by discussing client requirements either via call centre or over e-mail advising on suitable options in
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced system testing and implementation Manage support calls to ensure user support and that high service levels