with an in-depth knowledge. Experience with data centres / mission-critical / industrial facilities advantageous detailed CV to engineering.jobsmspstaffing.co.za or call the team on 021 555 0432.
to the position, including standby, overtime and call-outs The Supervisor Engineering Electrical assumes medical examination at the Occupational Health Centre and pass a Heat Tolerance Screening test, and such
medical examination at the Occupational Health Centre and pass a Heat Tolerance Screening test, and such to the position, including standby, overtime and call-outs
business transformation with sustainability at the centre of how we will create growth and value by operating Annual Operating Plan Achievement of 100% customer call rate Achieve 90% strike rate Maintain 0.5% stales
business transformation with sustainability at the centre of how we will create growth and value by operating Annual Operating Plan Achievement of 100% customer call rate Achieve 90% strike rate Maintain 0.5% stales
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) service productivity and performance in the contact centre through the achievement of agreed quality assessment
Service Calls
Log incoming service calls with all required information (date,
/>Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a manner where our
/>Ensure that call backs are dispatched first thing the next morning.
Ensure that when calls are logged
that all information is documented (date, time, call number, repairs done, meter readings, etc.) timeously
numbers.
Communicate with clients on status of call / awaiting spares etc.
Organize and order parts
transport and be willing to
data is consistently updated including rep call adherence, call frequency and strike rate information is
Development Manager for the Hospitality industry, calling on Restaurant and Hotel sector. This is for the 5-7 years sales experience calling on the food and beverage industry. Calling on existing clients main