Position Responsibilities: Make follow-up calls Keep records of payments Identify which accounts are companies policies and procedures Ensure that the banking details on supplier invoices match that of the new debtors/creditors on the online banking system Obtain reserve bank approvals and ensure approvals are
Position Responsibilities: Make follow-up calls Keep records of payments Identify which accounts are companies policies and procedures Ensure that the banking details on supplier invoices match that of the new debtors/creditors on the online banking system Obtain reserve bank approvals and ensure approvals are
General Front desk duties Attending and Responding to Calls and Emails – direct as needed Ordering of office Capture of all Expenses Payments Cleared in the Bank before anything is Dispatched/Released Dispatch Orders Client Billing Reports Capturing Bank Statements Petty Cash Bank Reconciliation Reconciliation of Statements
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support maximise their performance, meet the required standards, and continuously develop their capabilities and effective customer care procedures, policies, standards, and best practices. Scheduling resources to meet actively manage adherence to schedule. Comply with standard operating procedures. Ensure compliance with company
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support maximise their performance, meet the required standards, and continuously develop their capabilities and effective customer care procedures, policies, standards, and best practices. Scheduling resources to meet actively manage adherence to schedule. Comply with standard operating procedures. Ensure compliance with company
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effective approaches to operate and add value to the bank. Identify and resolve business problems promptly business analysis is conducted in line with the set standards. Enhance processes, policies, and procedures by recommendations. Ensure understanding and compliance with banking regulations as well as internal policies. Manage Minimum Experience Level: 2- 4 years' experience in Banking/Financial services environment Technical / Professional Strategies Data analysis Governance, Risk and Controls Bank policies and procedures Principles of financial
effective approaches to operate and adding value to the bank. Identify and resolve business problems timeously business analysis is conducted in line with the set standards. Enhance processes; policies and procedures by recommendations. Ensure understanding and compliance to banking regulations as well as internal policies. Manage strategy; objectives and values by reviewing the bank and Business Unit Plan and ensuring delivered systems; proposals Conducting needs analysis Communicating standards to others Answering stakeholder questions Preparing
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets in volume. Focus and drive daily operational standards and requirements inclusive of all targets Understand to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report and trends Clear communication of all targets, standards and requirements inclusive of volume-, availability-
coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets in volume. Focus and drive daily operational standards and requirements inclusive of all targets Understand to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report and trends Clear communication of all targets, standards and requirements inclusive of volume-, availability-