beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
coordination and collaboration between control centre staff and other department such as operations, ensure optimal coverage at all times.•Monitor staffing levels and request resource allocation in response following protocols and procedures. Guide control centre staff and effectively manage critical incidents
Business Developers and Account Manager to determine staffing needs Screening resumes Performing interviews process status Maintaining relationships to ensure staffing goals are achieved Completing timely reports on
Business Developers and Account Manager to determine staffing needs Screening resumes Performing interviews process status Maintaining relationships to ensure staffing goals are achieved Completing timely reports on
50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though main focus has been providing on South African Staffing Solutions, we now recruit internationally for
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms
50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though main focus has been providing on South African Staffing Solutions, we now recruit internationally for data gaps are addressed, in preparation for dossier call up and registration of complementary medicines and
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact