beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
Resources, Legal, Office Administration, Automotive, Call Centres, Technical, Hospitality, Insurance, Supply Chain
languages
Management Team, Merchants Department, Impacted Call Centre Agents.
business. Manage / approve and load payments on ABSA access for foreign payments. Manage and assist on
stics background an advantage
responsible for: