will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
an experienced & dynamic Telesales / Admin support Professional. A Midrand, Gauteng Hygiene Services 3 years’ experience in Telesales &/or Amin support >3 years’ experience in the hygiene services quote: TELE/HYG The post Internal Sales & Admin Support Assistant appeared first on freerecruit.co.za
The Learning Support Officer is responsible for coordinating our online and on-campus learning programs
/>- Proactively proposing solutions to improve support of (new) business processes
- Support Operations in BMW Plants as part of the operations support team
- Interaction
provide support
- Execute changes through configuration and resolve Production Support calls
OFFICE SUPPORT ADMINISTRATOR (to INTERNAL AUDIT Team) Midrand, JHBSupport Administrator to join their dynamic and growing time-management and communication skills to engage and support both internal and external clients alike.
Key
OFFICE SUPPORT ADMINISTRATOR (to INTERNAL AUDIT Team) – Midrand, JHB 12 Month Contract, Start Immediately Waste Management concern is in search of a dynamic Support Administrator to join their dynamic and growing time-management and communication skills to engage and support both internal and external clients alike. Key Duties appropriately. Responsible for providing administrative support to the internal audit team to ensure efficient arranging meetings, and collating minutes, Assist and support the team with compilation, distribution and obtaining
This internship provides a unique opportunity to gain practical experience in capturing and managing financial data within an ERP system. You will be supporting the Financial Manager and Head of Controlling and analysis as assigned. Financial Controlling: Support month-end and year-end close processes by ensuring required. Capturing of goods in transit invoices to support the annual price restatement. Assist with the maintenance as and when required. Log ERP support tickets with the global support team for any system-related issues
server farm Provide 1st & 2nd line technical support to users nationally Oversee back-office administration & Remote Support: Provide support to all users in the Group, be it physical or remote support Backups: Device Support: Support hand held and tablet devices on wireless network Configure and support hand held on information security issues Support levels: Share 1st line support with IT Administrator Handle all all escalated 2nd line support Handle all 2nd line support across all branches General: Provide technical
farm
Provide 1st & 2nd line technical support to users nationally
Oversee back-office administration
Remote Support:
Provide support to all users in the Group, be it physical or remote support
Mobile Device Support:
Support hand held and tablet devices on wireless
wireless network
Configure and support hand held devices for e-mail delivery
Mail for Office 365
Support levels:
Share 1st line support with IT Administrator
Handle
transport management. Support with month-end processes. User support. Support SAP Analytics Cloud (SAC) dashboards. Post go-live support. General Operations support. End to End Testing support. NB: By applying