technician/branch/contractor within 30 minutes of call received Serve as the first point of contact for Satisfaction Maintain the abandoned call rate below 4% (Abandoned call report). Close 100% of customer queries
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
practical experience of IT Infrastructure such as Data Centres, Networks, Servers, Storage, Platform, Middleware
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
(facilitating Azure Tenant creation on Partner Centre Lead Management across all Azure-related investment to technical queries via email Logging support calls with Microsoft and managing the queries end-to-end
report • Monthly network health report for the data centre • Daily change meeting (8AM) – updates on sites
Consistently generate high volume of meaningful calls, and interactions (i.e. phone/virtual meetings, (in addition to maintaining accurate records of calls, meetings, transaction materials, etc.) Management