manage the merchandising team and ensure that all customers receive a professional merchandising service. strategy in the allocated region for all the customers in that region. The main purpose is to achieve The execution of the sales plans for allocated customers shall be in compliance with Diplomat SA's policies products. Execute the sales plan for allocated customers. Ensure achievement of monthly targets, objectives objectives and display targets. Conduct analysis of customer and sales metrics, costs and categories to inform
manage the merchandising team and ensure that all customers receive a professional merchandising service. strategy in the allocated region for all the customers in that region. The main purpose is to achieve The execution of the sales plans for allocated customers shall be in compliance with Diplomat SA's policies products. Execute the sales plan for allocated customers. Ensure achievement of monthly targets, objectives objectives and display targets. Conduct analysis of customer and sales metrics, costs and categories to inform
- supply quotation and pricing to customers - liaise with customers and obtaining order numbers. - order sites as and when required - answer calls from customers regarding their inquiries - ensure that invoices required Perform research on warranties and prepare customized warranty papers for work. - Review all warranty Assist customers with all warranty service and prepare associate documents. - Monitor all customer inquiries participation in education programs. - Ensure customer satisfaction and ensure compliance to all warranty
supply quotation and pricing to customers
- liaise with customers and obtaining order numbers.
- answer calls from customers regarding their inquiries
- ensure that
/>Perform research on warranties and prepare customized warranty papers for work.
- Review all
fulfill all warranty requirements.
- Assist customers with all warranty service and prepare associate
associate documents.
- Monitor all customer inquiries and requests on all warranty issues.
- Supervise
Quote current customers Maintain Relationships and grow current business Research new customers Cold Calling
internal/external customers and respond to concerns/requests raised by the customer.
Meet or exceed customer Quality requirements (Ensure products meet customer specifications, standards implement actions to alleviate risks to ensure customer requirements).
share and profitability in South Africa Continuous customer relationship management Development of acceleration Negotiation of terms and conditions with key customers Mentor to help in achieving individual & team prospecting and developing strong relationships with customers. Proven Track record of meeting targets and forecasts
orientated dealer staff. To ensure customer acquisition and retention via customer focused interventions in the Sales and Service Process and Parts knowledge. Customer service/orientation skills. People Management
overseeing and managing on-time deliveries to customers on a daily basis and will be responsible to facilitate
Ensure correct loading of vehicles.
Strong customer liaison skills.
Person will be willing to