compliance with the Quality Management System at all times. Perform other duties which may reasonably be expected
compliance with the Quality Management System at all times. Perform other duties which may reasonably be expected
Reports to be used: Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue
Reports to be used: Daily scorecard – look at talk times, volume of calls, all stats, gaps. Monitor revenue
safety and security standards are maintained at all times Conduct planned task observations and take appropriate
safety and security standards are maintained at all times Conduct planned task observations and take appropriate
sent to head office are prepared and delivered on time.
/>•Resilience
•Engaging diversity
•Effective time management skills
•Professional & technical
sent to head office are prepared and delivered on time. Management of staff: Convening team meetings and
shipping team to ensure efficient operations and timely shipments. This role requires strong leadership