Job Objectives
Reference: JHB003177-LdS-1 To manage a centre by optimising all trading opportunities, including lease REQUIREMENTS: 5-8 years experience in the property/centre management industry. Minimum qualification grade Manager Inspections with Facilities Specialist centre Ad hoc inspections where necessary Tenant Installations brokers, public & community) Tenants Monitoring of Call Logging system - logging, follow-up, reports, trends Implementation of standard tenant criteria per centre Revamps & Upgrades Visioning sessions with
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
Requirements
- Matric
- 1 year call centre experience as a collection's agent.
-
be comfortable working in a fast-paced high call centre environment.
Key Responsibilit Responsibilities:
Skills and A
tasks.
to work with all employees and clients. The receptionist is to attend to visitors and deal with inquiries or via telephone Accurate transferring of phone calls in a timely and polite manner Provide solutions reception desk Clearly determine the purpose of the call Switchboard, and change message recordings Monitor
consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up
consumption and driver efficiency and inform Training Centre of poor diesel and driver performance. Responsible progress, changes and to resolve any issues. Inform Call Centre of any breakdowns or related issues and follow-up
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high the products working over either voice or video call, live chat, email or text message. • Obtain and