Contact Centre Team Coach
Based in Randburg
Fixed term contract
The position of the Team Coach is to lead an inbound voice/messaging customer servic
qualification Microsoft or AWS CompTIA A, N and S (security) Coding / Programming experience e.g., Java, Linux Networking Experience & knowledge with cyber security Knowledge of OT-based network protocols Valid
plan
financial plan Guiding clients towards a profitable and secure financial decision Performing market research to
financial plan Guiding clients towards a profitable and secure financial decision Performing market research to
train customers for operation with the equipment Secure customer acceptance following successful installation
procedures. • Negotiating on behalf of the business to secure optimal value. • Negotiating with third parties
to call on regular and prospective customers to secure orders Present presentations of company’s products
procedures. • Negotiating on behalf of the business to secure optimal value. • Negotiating with third parties
accuracy and manage stock movements · Monitor security in the warehouse and eliminate stock theft · Interpret