and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
forms
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms
languages
lasting relationships with customers · Make sales calls and contact both potential and existing customers of 1-2 years outbound sales experience in a call centre · Excellent typing and accurate data capturing
lasting relationships with customers · Make sales calls and contact both potential and existing customers of 1-2 years outbound sales experience in a call centre · Excellent typing and accurate data capturing
Manager for their store based in the Cresta Shopping Centre in Randburg. A wonderful career opportunity awaits Shopping Centre Marketing: To look for potential marketing opportunities within the shopping centre. To engage engage with the shopping centre marketing team to understand what their marketing plans are for a given dependent on the requirement. Safety and Security: The centre management will have identified and put in place