Candidate requirements:
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of requirement is matric. RE5 & FAIS full qualifications advantage Previous contact Centre experience in background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of requirement is matric. RE5 & FAIS full qualifications advantage Previous contact Centre experience in background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
responsibilities:
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a Service Technician . You will attending fault calls, completing escalator/elevator repairs, and servicing
a Service Technician . You will attending fault calls, completing escalator/elevator repairs, and servicing
Processing of orders for invoicing Qualifications Matric Skills Previous process control instrumentation
Processing of orders for invoicing Qualifications Matric Skills Previous process control instrumentation
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
emergencies Maintain contact with agents QUALIFICATIONS Matric / Grade 12 Travel & Tourism qualification EXPERIENCE