Candidate requirements:
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of requirement is matric. RE5 & FAIS full qualifications advantage Previous contact Centre experience in background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of requirement is matric. RE5 & FAIS full qualifications advantage Previous contact Centre experience in background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
responsibilities:
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Measurements for all lift types Generate own leads Matric Lift / Elevator sales experience Construction experience 0.5% on all sales provided that Minimum of 100 calls are registered weekly on the telephone system and
Measurements for all lift types Generate own leads Matric Lift / Elevator sales experience Construction experience 0.5% on all sales provided that Minimum of 100 calls are registered weekly on the telephone system and
front desk, greeting visitors, answering phone calls, and providing general administrative support to courteous and professional manner Answer phone calls, screen and direct them to the appropriate person
front desk, greeting visitors, answering phone calls, and providing general administrative support to courteous and professional manner Answer phone calls, screen and direct them to the appropriate person
a Service Technician . You will attending fault calls, completing escalator/elevator repairs, and servicing
a Service Technician . You will attending fault calls, completing escalator/elevator repairs, and servicing