Developing AndManaging The Business Plan For The Department. 1.1 Collaborate with Senior Manager: Donor Relations Communications department and zone management to develop long-term strategic plans for the department. 1.2 Participate individual service level agreements with various departments. 1.4 Manage activities to ensure that the Contact 1.10 Evaluate the overall performance of the department in terms of customer engagement, at least biannually procedures and standards within the department. 2.2 Plan and direct all aspects of the Contact Centre policies
Developing AndManaging The Business Plan For The Department. 1.1 Collaborate with Senior Manager: Donor Relations Communications department and zone management to develop long-term strategic plans for the department. 1.2 Participate individual service level agreements with various departments. 1.4 Manage activities to ensure that the Contact 1.10 Evaluate the overall performance of the department in terms of customer engagement, at least biannually procedures and standards within the department. 2.2 Plan and direct all aspects of the Contact Centre policies
processes to increase efficiency and reduce cost drivers related to area of specialisation - Continuously customer-centricity - Identify delivery constraints, notify all stakeholders and escalate where required - Maintain Maintain a high level of impact on other departments to support improved delivery - Continually increase understanding management - Ensure the system is documented and all documents are updated on the agreed document repository disciplines when participating in projects - Represent department or project on appropriate committees related
accountants and support staff. You will focus on all accounting, tax, payroll and advisory related services your responsibilities will be: Manage and maintain all daily/monthly/annual accounting tasks Provide accurate Maintain all SARS related queries Ensure all work is completed within agreed deadlines and meets all expectations communication skills Deadline and task orientated Valid driver's licence and own transport Market related based
is looking for a parts Salesman and a delivery driver to join their team. Parts Salesman Min 3 years Delivery driver Min. 3 years driving experience doing deliveries. A Valid, unendorsed code 8 Drivers license
Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales assist by chairing hearings for other campaigns / departments Encourage open communication between yourself escalations Reporting – provide weekly/daily reporting on all criterias required to be measured to key stakeholders performance Collaborate and coordinate with other departments of the business to ensure success of the sales years' experience managing a team of sales agents All experience must be in the telecommunications sector
Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales assist by chairing hearings for other campaigns / departments Encourage open communication between yourself escalations Reporting – provide weekly/daily reporting on all criterias required to be measured to key stakeholders performance Collaborate and coordinate with other departments of the business to ensure success of the sales years' experience managing a team of sales agents All experience must be in the telecommunications sector
Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales assist by chairing hearings for other campaigns / departments Encourage open communication between yourself escalations Reporting – provide weekly/daily reporting on all criterias required to be measured to key stakeholders performance Collaborate and coordinate with other departments of the business to ensure success of the sales Ability/Experience in managing a team of agents All experience must be in the telecommunications sector
Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales assist by chairing hearings for other campaigns / departments Encourage open communication between yourself escalations Reporting – provide weekly/daily reporting on all criterias required to be measured to key stakeholders performance Collaborate and coordinate with other departments of the business to ensure success of the sales Ability/Experience in managing a team of agents All experience must be in the telecommunications sector
ensuring that all company processes are compliant with employment regulations and that all personnel act process relating to disciplinary action and capturing all data related to disciplinary records. · Manage HR The HR and Transformation Manager will be a key driver in aligning talent and organizational strategies customer care philosophy within the operational departments through the medium of training. · Drive progress and employee perks and benefits · Guide and advise all levels on issues related to severance and replacement