Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
MAIN PURPOSE OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service 2-3 years' experience managing a team of sales agents All experience must be in the telecommunications
MAIN PURPOSE OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service 2-3 years' experience managing a team of sales agents All experience must be in the telecommunications
MAIN PURPOSE OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service Microsoft Ability/Experience in managing a team of agents All experience must be in the telecommunications
MAIN PURPOSE OF THE ROLE To manage a team of sales agents to ensure optimal sales performance and service Microsoft Ability/Experience in managing a team of agents All experience must be in the telecommunications
role in a high-growth, fast-paced business. (Call centre experience would be an advantage) · Good working application as unsuccessful For any enquiries, please call 012 346 1950 R35 000 - R45 000 CTC pm
role in a high-growth, fast-paced business. (Call centre experience would be an advantage) · Good working application as unsuccessful For any enquiries, please call 012 346 1950 R35 000 - R45 000 CTC pm