search of an Project Coordinator to assist the Operations Administration Supervisor to arrange the logistics Projects Coordinator will work closely with the operations staff to make sure all client and task requirements provided software Compiling and maintaining of operational task files aligned to ISO standards Responsible of phones and equipment for the international operations staff Assist the Lead with administrative requirements requirements deemed necessary for protective operations Updating data sheets to provide accurate statistics
search of an Project Coordinator to assist the Operations Administration Supervisor to arrange the logistics Projects Coordinator will work closely with the operations staff to make sure all client and task requirements provided software Compiling and maintaining of operational task files aligned to ISO standards Responsible of phones and equipment for the international operations staff Assist the Lead with administrative requirements requirements deemed necessary for protective operations Updating data sheets to provide accurate statistics
compliance is maintained at the required standards - Operational risk and governance structures, measures and department to assist with financial goals and targets Operating Model - Meet delivery objectives through working linked to the department / project - Resolve operational performance variations and problems and escalate targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational Implementation Implementation of Strategy - Keep up to date with operational changes implemented in response to important external
compliance is maintained at the required standards - Operational risk and governance structures, measures and department to assist with financial goals and targets Operating Model - Meet delivery objectives through working linked to the department / project - Resolve operational performance variations and problems and escalate targets/objectives are met and operate in a supportive manner to achieve successful delivery Operational Implementation Implementation of Strategy - Keep up to date with operational changes implemented in response to important external
enhancements and the end results are stable systems that operate in line with the business rules. Accountabilities: appropriate leader or stakeholders - Ensure day to day operational support required from area of specialisation implement specialist knowledge within the day to day operations of the organisation Maintain expertise level improve our Customer's experiences -Driving operational efficiencies -Influence: Engage with Customers right for AfroCentric and Customers -Owning operational decisions and knowing oneself Knowledge -Knowledge
appropriate leader or stakeholders - Ensure day to day operational support required from area of specialisation implement specialist knowledge within the day to day operations of the organisation Maintain expertise level specialisation Generic Objectives Specific deliverables: Operating Model: -Ensure availability of IT systems to the improve our Customer's experiences -Driving operational efficiencies -Credibility: Lead with integrity right for AfroCentric and Customers -Owning operational decisions and knowing oneself -Collaboration:
activities to ensure that the Contact Centre operating model improves the customer experience whilst availability to achieve the agreed strategic and operational goals. 1.9 Represent SANBS at stakeholder meetings 2. Drive Business Performance – Manages the operational objectives of the Contact Centre nationally, direct all aspects of the Contact Centre policies, operations and initiatives and ensure strategic focus and Provide ongoing guidance and direction to the operational environments managed by this role in terms of
activities to ensure that the Contact Centre operating model improves the customer experience whilst availability to achieve the agreed strategic and operational goals. 1.9 Represent SANBS at stakeholder meetings 2. Drive Business Performance – Manages the operational objectives of the Contact Centre nationally, direct all aspects of the Contact Centre policies, operations and initiatives and ensure strategic focus and Provide ongoing guidance and direction to the operational environments managed by this role in terms of
computer literate & fully conversant with the operational side of commercial counter sales > be seeking
transferred to machines