Objective:
Our client is looking a Customer Care Coordinator for the Car brand who will work work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the overall candidate will assist the Customer Relations Manager in all areas of customer care elements and activities call centre activities - dealing with incoming customer complaints and queries.
Clients to experience a positive difference in service levels and ensure that a high standard is maintained
Clients to experience a positive difference in service levels and ensure that a high standard is maintained
presented Sales rep with the hunger to service the customers and grow their sales numbers. RETAIL SALES sales through face-to-face interactions with customers within assigned sales territories. Their responsibilities responsibilities include: Building and Sustaining Customer Relationships: External sales reps establish and long-lasting relationships with new and existing customers within their designated sales territory. Face-to-Face face-to-face meetings with potential and existing customers. Meeting or Exceeding Sales Targets: External
presented Sales rep with the hunger to service the customers and grow their sales numbers. RETAIL SALES sales through face-to-face interactions with customers within assigned sales territories. Their responsibilities responsibilities include: Building and Sustaining Customer Relationships: External sales reps establish and long-lasting relationships with new and existing customers within their designated sales territory. Face-to-Face face-to-face meetings with potential and existing customers. Meeting or Exceeding Sales Targets: External
EXPERIENCE IN THE FINANCIAL SERVICES SECTOR AND NEW BUSINESS IS ESSENTIAL Manage new business team and actioned and SLA's adhered to. Ensuring that the service provided to internal stakeholders and external ensure capacity for continued task execution and service delivery and being accountable for all activities team of 15 Consultants Monitoring workflow and service levels Manage escalated queries process and ensure training requirements Manage and improve the overall customer experience Provide optimal staff capacity with
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated Target-driven Financial acumen Leading a team Service orientated Good initiative Reporting Excellent
communication and negotiation, consultative and customer service skills
Key respons
most efficient sales methods
providing expertise in the implementation, customization, and support of AppSmart and CollectSmart software communicate with customers to understand their business requirements. Engage with customers to review and through of the requirement specification with the customer and development team. Configure and/or perform over weekends and outside of office hours. Customer service oriented. Strong sense of ownership and accountability