Job title: Customer Success Consultant
Our client, based in Somerset to join their team in the position of Customer Success Consultant as soon as ensure customer success.
Overview and Skills needed:
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 packages
Closing Date: 31 March 2024
Reference: CPT005227-JB-1 If you live, breathe and eat Customer experience and its your life blood then I have all about listening to and understanding our customer's individual needs and tailoring services to meet can have. Doing so would facilitate and achieve customer growth and retention and improve our engagement them. You would be required to interact with customers, uncover their problems' root cause, and quickly analyse potential solutions or recommendations. The Customer Experience Lead will partner with managers and
Customer Success Consultant (POS24087)
Somerset West
R18 000 to R 23
Youre passionate about great customer experience, making complex things simple, all years of experience in an account management, customer success or online training in the software industry
appropriate
Handle and resolve customer requests and complaints.
Minimize customer churn by pro-active client client consultations
Improve customer experience through product support in product design and
are met. Responsible for marketing to existing customers Capturing and processing of invoices Maintain service levels to customers Grow and expand the current customer base Keep customer database up to date date Follow up all queries with field staff and customers on a day to day basis Process stock returns Assist Assist with management of credit limits Process customer claims Grade 12 Previous Pastel Evolution experience meet deadlines Be able to communicate well with customers and other departments Office 365 proficient CTC
Drafting of Annual Financial Statements SARS Registrations SARS submissions Payroll VAT Client queries
Review of various SARS returns Correspondence with the SARS regarding various SARS matters Submission Submission of supporting documentation to the SARS Management of monthly budgets of the team Management of monthly performing his or her role Should be familiar with SARS and e-filing Detailed orientated with good time
Responsible for calculating VAT, PAYE and other necessary SARS requirements on a monthly basis. Preparation of
Checking of invoices to ensure it complies with SARS valid tax invoice requirements Capture payments
processing invoices and payments, preparing VAT and SARS returns and upkeeping statutory records. Responsibilities: