Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
not only be based in Somerset West, will also be calling on other clients in various areas, driving most
Training Consultant for Financial Software (POS24092)
Somerset West
R 000
Requirements:
Overview:
Business Development/ Sales Executive calling on clients in the Property industry to sell PropTech/
Claims Control Taking telephonic claims related calls Repudiating claims Arranging assessors when necessary
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback professional articulation when answering customer calls. Must be able to work in a team Must have a positive
Administration: Monitor customer feedback regarding call outs and immediately address poor service feedback professional articulation when answering customer calls. Must be able to work in a team Must have a positive