Vehicle Technician to join their busy Service Department.
This position requires a
and repairs on vehicles scheduled for dealership service, ensuring they are returned to optimal condition
escalate any service-related issues to management for swift resolution and to uphold customer satisfaction
assisting with customer check-ins, and conducting follow-ups to deliver exceptional service.
qualified Motor Vehicle Technician to join their busy Service Department. This position requires a qualified and repairs on vehicles scheduled for dealership service, ensuring they are returned to optimal condition escalate any service-related issues to management for swift resolution and to uphold customer satisfaction assisting with customer check-ins, and conducting follow-ups to deliver exceptional service. Thoroughly Thoroughly document service and repair details on job cards, ensuring accuracy. Proactively plan and order parts
industry.
As the primary contact for our customers and internal parties, you will play a crucial seamless contract execution, planning, and customer service. Your attention to detail, excellent communication Microsoft Excel will be key in delivering top-notch customer experiences.
Enjoy competitive compensation exceptional customer service. Apply now and contribute to our mission of delivering top-quality services to our our valued customers.
inventory management.
• Build and inspire the sales team to engage customers and deliver great results. • Make sure the Store Store lives up to the vision and exceeds customer's expectations every time • Find new ways to encourage people to the pieces they love and creates amazing customer experiences • Ensure that stock is beautifully selling anything. Hardworking with outstanding customer service experience 3 years' necessary similar experience
• Build and inspire the sales team to engage customers and deliver great results. • Make sure the Store Store lives up to the vision and exceeds customer's expectations every time • Find new ways to encourage people to the pieces they love and creates amazing customer experiences • Ensure that stock is beautifully selling anything. Hardworking with outstanding customer service experience 3 years' necessary similar experience
IT knowledge required
Responsibilities: ities:
IT knowledge required
Responsibilities:
Responsibilities:
store. With a focus on delivering exceptional customer service, driving sales, and maintaining the brand
achieve sales targets and deliver outstanding customer experiences.
o Set clear expectations and
maintaining profitability.
o Resolve escalated customer issues or complaints promptly and effectively
ensuring a positive resolution and preserving customer satisfaction and loyalty.
o Implement initiatives
initiatives to enhance the overall customer experience.
o Oversee the visual presentation of the store
contact with assigned customer accounts Data entry and management of all assigned customer orders, loads, and and customer correspondence Manage assigned customer problems with load queries Maintain current and and up to date daily invoicing and various customer/management reports Demonstrate regular attendance and Ability to work in a team environment Strong customer service commitment Ability to maintain confidential