daily basis on NAV. Open and manage weighbridge tickets on NAV. Updating the load sheets and production vendor reconciliations. Description Obtain and verify New Customer application documentation. Open new Open Sales orders on NAV for Customer orders. Verify customer information, delivery date, time and transporter copy, Dispatch copy, security copy and weighbridge ticket. Ensure all documents are attached to the POD: POD: Dispatch, security, and weighbridge ticket. Scan all signed POD's and attach unto sales order on NAV
daily basis on NAV. Open and manage weighbridge tickets on NAV. Updating the load sheets and production vendor reconciliations. Description Obtain and verify New Customer application documentation. Open new Open Sales orders on NAV for Customer orders. Verify customer information, delivery date, time and transporter copy, Dispatch copy, security copy and weighbridge ticket. Ensure all documents are attached to the POD: POD: Dispatch, security, and weighbridge ticket. Scan all signed POD's and attach unto sales order on NAV
in customer status. Verify surety details and special arrangements. Credit Tickets Management: Follow Follow up on credit tickets on behalf of customers. Support credit staff with customer queries related to credit
in customer status. Verify surety details and special arrangements. Credit Tickets Management: Follow Follow up on credit tickets on behalf of customers. Support credit staff with customer queries related to credit
Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General verification: Candidates selected by the client are verified. False info may disqualify or end employment via given. If no confirmation is received, you must verify with Kontak Recruitment. Cisco Meraki Networks Cisco and general networking Managing support tickets from Cisco LAN, Meraki and ISE customers General
Products and Service.
analyzed tickets to the Software Corrective Maintenance team and make sure to fill-in Support ticket tracking Documents ticket resolution and ensures proper communication/reporting to customer on ticket resolution administration tools Support ticket tracking tool – in progress tickets Configuration Management document
all assigned Tickets are actioned daily and accurately updated daily. Ensure that Tickets are closed within given to the requestors. Escalate any incidents / tickets that cannot be resolved within the Application “Development Support Ticket Logging Guideline”. Manage & follow-ups on tickets escalated to the ‘Development Customer Support experience Experience with support ticketing systems such as Freshdesk Non-negotiable skills/experience
or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed contractual requirements. Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign