tasks associated with the Right Now Response Centre, from call management to response reaction and measurement and data. Description Duties: Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the RNR app Drivers will log panic or call me through the RNR app The Responder will be responsible breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
tasks associated with the Right Now Response Centre, from call management to response reaction and measurement and data. Description Duties: Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the RNR app Drivers will log panic or call me through the RNR app The Responder will be responsible breakdown/panic/call me from inception to conclusion Monitoring and control of breakdowns, panics and call me's Obtains client information by answering telephone calls and verifying information. Maintains communication
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
tasks.
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
essential
We are looking for a professional and client-centred individual with attention to detail and good office compliance documents. Telephonic calls to clients and redirecting calls to other staff. Drafting of documents