growing telesales team. Please note we are not a call centre we are a direct marketing company that sell its own products. We are not looking for normal call centre staff who read scripts, we are looking for true standards. Accurately capture client details. Ensure call backs status are timeously contacted and followed
growing telesales team. Please note we are not a call centre we are a direct marketing company that sell its own products. We are not looking for normal call centre staff who read scripts, we are looking for true standards. Accurately capture client details. Ensure call backs status are timeously contacted and followed
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
essential
in Roodepoort. If you have a passion for cold calling and thrive in a target driven environment, this months telesales experience within an outbound call centre environment Solid understanding of mobile and
in Roodepoort. If you have a passion for cold calling and thrive in a target driven environment, this months telesales experience within an outbound call centre environment Solid understanding of mobile and
perform all tasks associated with the contact centre, from call management to response reaction and measurement assisting with administration and data. The response centre will operate 24/7 on a three-shift basis. Each packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the App. • Drivers will log panic or call me through the App. • The Responder will be responsible
closures. Execute daily calls to allocated customers according to the established call cycle. Manage incoming stakeholders or departments. Offer assistance to the Call Centre Supervisor as needed. Provide support on the
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