Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
PE002444-LS-1 Our client, a leader in the Financial Services Sector, based in Walmer, Port Elizabeth; is seeking an experienced Administrator to their team. Minimum of 4 years extensive administrative experience secures 4 years extensive administrative experience; preferably in the financial services space. Good written
4 years extensive administrative experience; preferably in the financial services space.
programs (e.g. MS Teams, Zoom etc.).
Key Performance Areas:
• Customer Service Coordination
o Direct liaison between the
control)
o Liaise with transport companies and service providers and sales representatives to ensure efficient
with Company needs.
o Assist with various administrative tasks regarding product labels, product information
to Company
Skills
• Customer Service
• Stock Management (Basic - to prevent wastage's)
Competencies
• Customer Service Orientated
• Accuracy / Attention to detail
working experience in an administrative support role in the financial services industry
branches taking into consideration FICA and on-boarding requirements as required by the Bank's documented provide external customer services to Branches and Customers. Customer on Boarding To review and approve verification checks Administration Address/assist Branch FICA queries Attends to adhoc administration requirements
client in the financial services industry is seeking Client Service Administrators to join their team. You and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
is happy to look at any internal sales/customer services experience working within any industry. Previous consider a person who has worked in a financial administration role for this position. The successful candidate
passionate about delivering exceptional customer service and technical support, this could be the perfect development, particularly in mastering online customer service systems. Availability : Ability to respond to after-hours