ESSENTIAL SKILLS REQUIREMENTS:
· In-depth Process Knowledge
· Change Management
· Excellent and articulate communicator
· Ability to influence and engage with authority.
· Strong business acumen
· In-depth understanding of and prior experience in
Essential Skills Requirements:
- In-depth Process & Accounting Knowledge
- Experience and affinity for IT & processes, particularly in international taxes
- Strong Change & Project Management
- Good knowledge of the role of data and the use of technol
delivery • General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. • Tasks
licence
commission sheets
3 yrs)
understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate other technologies needed to operate customer contact centres Demonstrate deep understanding of customer focusing on Contact Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center All round understanding of inbound and outbound contact centres & the various data and dialling regulations in large scale corporate Contact Center applications. Recent Genesys Contact Center product experience
commission sheets Verified track record and contactable references Prior experience in a high-volume required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider
style
Hazchem/Dangerous Goods licence Matric Contact details: Contact person: Annah Email Address: Annahmasa