(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA installation and repairs Reporting and administration Services knowledge Problem tracking tool Technologies Competencies
Join my client as a Field Service Coordinator (The position is based in La Mercy , Durban)
Field Service Coordinator , you'll be the ultimate maestro
company field services teams and projects.
Your mission? To deliver top-notch services, real-time ul>
Plan, prioritize, and coordinate field services teams with finesse.
Ensure operational
out servicing and repairs to various compressors and vacuum pumps in the workshop and in the field
Reference: BOK004323-LW-1 Field Service Technician Qualification Matric Relevant Technical Qualification out servicing and repairs to various compressors and vacuum pumps in the workshop and in the field Ensure Ensure customer service excellence to both internal and external customers Interpreting and understanding outs as and when required Refrigeration dryer service work and troubleshooting R 30000 - R 40000 - Monthly
Responsibilities:
Manager, the Field Service Technician performs tasks in the electrical and mechanical field including Maintenance
Maintenance, Servicing, Component change out, Repairs, Rebuilds and Troubleshooting on Earthmoving equipment
after-sales service to customers
Diagnoses, overhauls, repairs, tunes, maintains and service diesel powered
machinery in the field as well as in the workshop.
Prepare and submit detailed field reports
Maintain
thereof and implement
Perform checks and services on a regular basis and detects possible faults
equipment supplier requires an experienced Field Service Technician with earthmoving equipment industry 2 - 3 years relevant working experience. This position is based in Cape Town. Individual must be a Diesel 2 - 3 years relevant working experience. This position is based in Cape Town. Minimum 2-3 years related inspection, diagnoses and trouble shoot. Sets the positive example in punctuality and professional demeanour training. Demonstrate working knowledge of company Service Software (i.e. Sculi and Crane Management software)
2 - 3 years relevant working experience. This position is based in Cape Town.
Minimum 2-3
inspection, diagnoses and trouble shoot.
Sets the positive example in punctuality and professional demeanour
Demonstrate working knowledge of company Service Software (i.e. Sculi and Crane Management software)
tools, machines and equipment.
Maintains a positive attitude and role model for the other employees
employees to follow.
Maintains company service literature, and maintains a high awareness of technical
infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance wireless LAN Deliver customer service - Communicate, dress, and display positive attitude Quality incident