motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets rong>
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
RESPONSIBILITIES:
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
based in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD Matric or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner and shows
We are seeking a candidate that can overachieve goals and targets set out by the company.
This role will be fulfilled by a self-motivated and resilient individual who has the ability to operate independently. You will be a team player who is flexible to meet the needs of the business as wel
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night shift
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations and it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established multiple tasks simultaneously, such as handling calls, responding to emails, and assisting with live chat
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
Grade 12
Certificate or Diploma in Management or Hr prefered
3 years Call Centre Management